Return Policy

RETURNS: Our '100% Satisfaction Guaranteed' return policy lasts ONE (1) YEAR from the date of purchase. While we intend this policy to only be used in situations where customers are dissatisfied with their purchase, anyone may take advantage of this return policy at any time within the one year period for any reason with no questions asked. To return your item, please email returns@carbonshade.com for instructions on how to ship the item back. We will email you a shipping label. Once we have received the returned item, we will refund the original full purchase amount to the method of payment used to make the purchase.

REPLACEMENTS: If the item you received is damaged or does not work as expected, please email returns@carbonshade.com to request a replacement at no additional cost.